The Department of Planning, Transport and Infrastructure respects
your privacy. This privacy statement therefore tells you what
information we collect and how that information is stored and
Data automatically collected
Whenever you visit our web site, we automatically record
- your IP address
- the date and time of your visit
- the pages you access
- the documents you download
- the type of browser you use.
Periodically we use independent measurement and research companies to gather non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded in our website.
We also collect the key words you use when you do a search of our site. This information is not linked to any other data we collect. We use this information to find out what people are looking for and how we can improve our services.
This information does not identify you personally. No attempt is made to identify you except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.
This information tells us how our site is being used and helps us improve it to make your visit useful, informative and enjoyable.
A cookie is a small piece of data that a web site can transfer
to your computer hard drive for record keeping. The Department
the service we offer. There is no attempt to identify you personally.
by the Internet community. You can set your browser to reject
a cookie that the Department attempts to place on your computer.
However you may then be limited in your use of some areas of the
Collection of personal information
The Department will only record your email address if you send
us a message by email or you include it in an online form.
It will only be used to send you a reply and not added to a mailing
list or used for any other purpose without your consent.
The email address is stored in a secure area and only forwarded
to appropriate staff so they can answer your question.
When you perform an online transaction we update our relevant databases
and store transaction information to use for future transactions
and for audit purposes.
Access to this information is restricted to the Department personnel
who need to transact business with you. Your name, address, credit
card information or personal information will not be sold or given
away to any other person, company or organisation without your
consent. However, we must cooperate fully should a situation arise
where we are required by law or legal process to provide information
about a customer.
All information is securely transmitted using standard encryption
If you do not wish to transmit the required details electronically
you can contact us in a variety of other ways.
Other web sites
This privacy statement covers only the Department web site. Our
privacy policies do not apply to any other sites, even when we
have provided you with a direct link. We recommend that you check
the privacy statements of other web sites.
This privacy statement will be continually reviewed in line with
the ongoing development of this Internet site. It is based on national
and international privacy standards and follows the guidelines set
out in the South Australian Government's Information Privacy Principles
If you have any questions about our privacy policies please